Shipping and Returns

Shipping Rates:

ALL ORDERS SHIP FROM OAKVILLE ONTARIO, CANADA-NO ADDED DUTIES FOR CANADIAN CUSTOMERS!

We offer shipping to locations within Canada and mainland USA as follows:

WITHIN CANADA: via Canada Post Expedited Parcel Service
All Provinces - $12 Flat Shipping Fee.
Territories - $15.00 Flat Shipping Fee.
Delivery is usually 7-10 days and may take longer to the Territories or remote locations.
TO THE USA: via Canada Post Expedited Parcel Service USA

All orders - $19.00 Flat Shipping Fee

Delivery is usually 10-14 days but may be delayed by customs clearance.
Customers are responsible for any customs clearance charges and any applicable duties or taxes.

Please Note: Customers are responsible for all shipping charges resulting from incorrect address entry or non-delivery.

Shipping rates are subject to change without prior notification.
Your order was packed with great care and attention to detail. Any damages should be reported to and claimed immediately with the carrier as well as contacting us at info@soapandwatereveryday.com. Wherever possible, please attach a picture of the damage for your records.
Returns resulting from an error on our part must be authorized by way of a Return Authorization (RN) # which we will supply along with a return address.